We at ResellerServers.net demonstrate our
commitment to our customers' privacy by providing
this statement. We will do everything in our power
to ensure your right to privacy in order to develop
long lasting relationships with our customers that
are built on trust.
When you sign up to use our services,
we collect personally identifiable information about
you. In order for you to be comfortable using our
services, we feel you should fully understand what
information we gather and how we use it.
What Information Do We Collect?
When you register for a ResellerServers.net account, we collect
your contact information, such as your name, email,
address, fax and phone number.
When you use ResellerServers.net's service,
our system records information about your session,
such as the dates and times, IP address information.
We also track requests you make for information on
ResellerServers.net's products and services, and responses
you provide to our surveys.
When you make a payment no payment
information (such as credit card information) is collected
by our system. We use trusted third party payment
services for your protection, WorldPay
and PayPal.
However, ResellerServers.net keeps records of your payment
history (including payment confirmation IDs).
We also keep communications you have
with ResellerServers.net's support team via our Help Desk.
Use of Cookies:
ResellerServers.net understands that many customers are concerned
about cookies. We use cookies to help us improve our
web site and web hosting services, and, most importantly,
provide our existing customers with better personalized
services and increased convenience.
What Do We Do With This Information?
We use this information to provide you with
the best online experience possible. As you might
expect, we use your contact information to contact
you concerning your web hosting account and our company
when necessary. We use information on your online
sessions to allocate system resources and to ensure
compliance with our AUP. Information on your communications
with our support team is used to address the issues
raised by your communications.
In addition, ResellerServers.net may from
time to time send out mailings regarding the operation
of its services that it believes may be of interest
to you.
We do not:
- Sell or share your information.
- Violate your copyrights and intellectual property.
Your web site is your own property.
- Tell others that you are hosted by us, unless
you give us permission to do so or provide a testimonial
for posting on our web site.
- Browse your web space, unless we believe there
is a threat to our servers, our quality of service,
our data security, others' sites and information,
or violation of our AUP.
In special circumstances, we may share or disclose your
information:
- When we receive legal process such as a court
order
- When reasonably necessary to protect the company's
rights or property
- In emergencies where someone's safety is at
risk.
However, it is important to be aware
that any information you disclose in a public space
such as chat rooms, bulletin boards, or domain registration
information is freely available to anyone else visiting
that space.
How Can I Correct or Update
my Information?
You can update your information from your
Customer/Billing Account Manager
at any time.
What if I Leave ResellerServers.net?
After you cancel your account and leave ResellerServers.net,
we will normally delete your personally identifiable
account information twelve months after cancellation,
unless we are under legal obligation to retain it.
We may also retain it longer in the event of any billing
or accounting irregularities, as long as is necessary
to resolve the matter.
