Our data center is located in Dallas, Texas, with direct connection to Qwest. Our network is powered by enterprise-class Cisco equipment to ensure stability and interoperability. Our bandwidth utilization remains well below 50%. This low utilization that we maintain is vital to ensure that our network always transfers data without any packet loss or latency. We guarantee 99.9% uptime for your servers and connection.

Hardware:
All our hardware are a minimum of Pentium 4 2.4 GH and above or Intel Xeon 2.0 (dual) and above. We limit the number of clients per server so your server performance is never compromized. When you open a reseller account, your control panel shows the server specs.

Backup:
Every hard drive on our servers is mirrored to another identical hard drive. In other words, your web site is served two hard drives simultanoeusly. Every time new information is saved on your website, it is actually saved on two hard drives simultaneously in real time. In the event that one could go down, you'll never even notice as your website would continue running normally. We may then schedule a hardware maintenance or migrate all clients to a new server before we commence hardware maintenance. The process of migration would cause very little or no downtime at all that you are unlikely to notice.

We also back up all data once every night and keep backups for 14 days. If your clients' website was to be taken down somehow, we'd restore any data 14 days back free of charge if it is due to some unforeseen network error, and for a minimal admin charge if it is not due to our error.

Security:
Our data center is monitored 24 hrs a day. Although the building is fully secured, our data center is additionally monitored by ADT and always under lock and key, being only accessible to authorized technicians. Our support technicians do not haveaccess to the data center.